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Privacy Policy

Last updated: August 22, 2025

 

This Privacy Policy explains how Walk Your Plans OC (“we,” “us,” “our”) collects, uses, and shares information when you visit www.walkyourplansoc.com or contact us. This is general information, not legal advice.

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1) Who we are

 

2) What we collect

  • Identifiers & contact details (name, email, phone, company, role)

  • Professional info (trade/role, project details, budget, timelines)

  • Usage data (pages viewed, device/browser, IP, referral URLs, approximate location)

  • Communications (calls, texts, emails, chat transcripts)

  • Booking & support details (appointment info, ticket history)

  • Payment basics (for hosted payments we receive confirmations; card data is handled by our payment processor)

 

3) How we use information

  • Provide services (consults, bookings, showroom visits, support)

  • Communicate (confirmations, service updates, transactional messages)

  • Improve site/services (analytics, troubleshooting, security)

  • Marketing with consent/legitimate interest (news, launches, events)

  • Legal compliance and fraud prevention

 

4) Sources & third parties
We collect data directly from you and automatically via cookies and similar tech. We use vendors as processors, including Wix (site hosting) and Zoho tools (e.g., Forms, Bookings, SalesIQ/chat, Desk/support, Campaigns, Analytics/PageSense). These vendors process data on our behalf per their terms.

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5) Cookies, analytics, and ads
We use cookies and similar technologies (e.g., pixels, local storage) to run the site, measure traffic, and improve performance. You can manage preferences any time via “Cookie Settings.” We honor Global Privacy Control (GPC) signals as an opt-out of any “sale” or “sharing” for cross-context behavioral advertising under California law.


We do not sell personal information and do not share it for cross-context behavioral advertising. If that changes, we will update this Policy, honor GPC, and provide a “Do Not Sell or Share” link.

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6) SMS, calls, and email
If you opt in to receive texts or calls, you agree to receive messages related to our services. Message/data rates may apply. Reply STOP to opt out, HELP for help. Marketing texts require prior express written consent. Marketing emails include an unsubscribe link per CAN-SPAM.

 

7) Retention
We keep personal information only as long as needed for the purposes above or as required by law, then securely delete or de-identify it.

 

8) Security
We apply administrative, technical, and physical safeguards appropriate to the data. No method is 100% secure.

 

9) Your privacy choices

 

10) California privacy rights (CCPA/CPRA)
California residents can request to know/access, correct, delete, opt out of sale/sharing, limit use of sensitive personal info, and be free from discrimination. Submit a request at hello@walkyourplansoc.com or www.walkyourplansoc.com. We’ll verify and respond per California law; you may use an authorized agent. We honor GPC signals as an opt-out.

 

11) EEA/UK visitors (GDPR)
Legal bases may include contract, consent, legitimate interests, and legal obligations. You may have rights to access, rectify, erase, restrict, port, and object, and to not be subject to decisions based solely on automated processing. Contact hello@walkyourplansoc.com to exercise rights.

 

12) Children
Our site/services are not directed to children under 13, and we do not knowingly collect their data.

 

13) International transfers
If we transfer personal information outside your region, we use appropriate safeguards as required by law.

 

14) Changes
If we make material changes, we will post an updated version with a new “Last updated” date.

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15) Contact us
Questions or requests:

hello@walkyourplansoc.com

611 Wald, Irvine, CA 92618

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